Trusted by 500+ practices across Australia and New Zealand
Provide a seamless experience for your clients from the very beginning.
Paws App is the complete online booking and
engagement platform for veterinary practices.
Convenient, 24/7 booking access for your clients
Paws App gives pet owners the ability to book, cancel, or reschedule appointments anytime – whether it’s after hours, between meetings, or on the school run.
Less admin for your team = more time for in-practice care
Say goodbye to Monday morning phone queues, data entry errors, duplicates, and paperwork. Give clients the convenience of online booking while maintaining clean, reliable data in your PIMS.
Enjoy top-tier customer service from a local team
The Paws App team will go the extra mile to ensure your needs are met – from the onboarding phase through to one-on-one training and guidance.
Made for pet parents. Built for practices.
The Paws App Pet Portal offers your clients a familiar, easy way to manage their pet’s care, with a platform designed to grow and adapt as your service offerings evolve.
Paws App integrates with the following leading PIMS:
Paws App Features
24/7 appointment booking access – for new and existing clients
Pet Portal – clients can self-manage their appointments and records with ease
Personalised, on-brand experience – tailored to your practice
Automatic PIMS registration – new clients added seamlessly
No duplicate records – Paws App will match existing client and patient records to maintain data quality
Secure data & privacy – keeping client and practice information safe
Integrated payment processing – deposits, balances and invoices synced to your PIMS
Custom intake questions – gather the right information upfront from clients
Advanced triage & system checker – match the right service every time
Flexible configuration – adapt the system to suit your practice needs and services
Quarterly insights – feedback and recommendations to optimise your practice
No lock-in contracts or setup fees – simple, transparent pricing
Unlimited customer support – real people ready to help you get the most out of the platform
Ongoing education and resources – all designed to help you optimise your online bookings
Pricing
Simple, flexible, and designed
for growing practices.
Monthly subscription •
No lock-in contracts
No setup, configuration, or support fees
Plans start from just $99/month
Most practices fall within the $297/month range depending on size and usage. Talk to us – we’ll make sure you only pay for what you need.
Proven Results
Practices using Paws App see real operational improvements:
average increase in online bookings*
saved per online booking – equivalent to gaining ~3 admin day per month**
of bookings occur outside practice hours, with zero staff involvement
of new clients book their first-ever visit online
*Figures represent the average result across 20 clinics that consented to an analysis of online booking volumes within their PIMS before and after switching to Paws App.
**Using an 8-minute average call duration and excluding outliers, an average clinic handling ~172 bookings per month can save approximately 23 hours of phone time per month.
