Features

Discover how Paws App streamlines bookings, product requests, client communication, and more – saving your team time, reducing admin, and keeping pet parents happy.

24/7 convenience for clients – a smoother, more efficient workflow for your team.

Seamless bookings for new and existing clients

Fully customisable – take control of your schedule and decide exactly what clients can see and do.

Automatic registration of new clients into your PIMS

Built-in symptom checker and triage tools for emergencies

Flexible appointment settings to accommodate your specific practice needs, help reduce no-shows, assist more clients and keep your calendar full.

Your brand, your workflow – a fully configurable online booking system for vet practices.

Choose which features to use, how the system looks, and what clients can access to ensure a consistent clinic experience.

Paws App becomes a seamless extension of your practice, tailored to match your specific clinical needs and branding.

Give pet parents clarity, control, and confidence in their pet’s care

24/7 self-service – clients can book, view, or manage appointments online whenever it suits them.

Edit and update personal details (as permitted by practice)

Synced records – allow clients to create and view pet records directly synced with your PIMS.

A modern onboarding experience that saves time, eliminates phone queues, and reduces data entry errors.

No duplicate records – giving you greater confidence in your data

Direct integration with your Practice Information Management System (PIMS)

Client-led registration – clients register on their own devices, freeing up your front desk team to focus on the pets in front of them.

Reduce spelling errors and double handling

Shorter wait times and smoother check-ins

Decrease paper waste and gain valuable insights

Reduce admin and let clients request products online

Real-time notifications – receive product requests from clients instantly.

Free your phone lines – reduce inbound calls and manual processing time.

Lower the risk of miscommunication between clients and front desk

Automated task management – add orders automatically to your task list (with compatible PIMS).