Features
Discover how Paws App streamlines bookings, product requests, client communication, and more – saving your team time, reducing admin, and keeping pet parents happy.
Online booking &
appointment management

24/7 convenience for clients – a smoother workflow for your team

Seamless bookings for new and existing clients

Fully customisable – control what your clients can see and do

Automatic registration of new clients into your PIMS

Built-in symptom checker and triage tools for emergencies

Flexible appointment settings to accommodate more clients
Customised to your practice’s identity

Your brand, your workflow – fully configurable

Choose which features to use, how the system looks, and what clients can access

Paws App becomes a seamless extension of your practice, tailored to your needs
Pet Portal

Give pet parents clarity, control, and confidence in their pet’s care

Clients can book, view, or manage appointments online

Edit and update personal details (as permitted by practice)

Create and view pet records synced with your PIMS
Digital Customer Registration

A modern onboarding experience that saves time and reduces errors

No duplicate records – giving you greater confidence in your data

Direct integration with your Practice Information Management System

Clients register on their own devices at their own convenience

Reduce spelling errors and double handling

Shorter wait times and smoother check-ins

Decrease paper waste and gain valuable insights
Product Requests

Reduce admin and let clients request products online

Receive product requests from clients in real time

Reduce inbound calls and manual processing

Lower the risk of miscommunication between clients and front desk

Add orders automatically to your task list (with compatible PIMS)